How are family members kept informed?
Communication arrangements can be established during care planning. Appropriate updates may be provided to authorized family members while respecting the client’s privacy and the facility’s policies.
Does the facility need to approve an outside caregiver?
Requirements vary by community. Aloma Home Care and the family may need to coordinate with facility management before services begin.
What can an in-facility caregiver assist with?
Depending on the care plan and facility rules, support may include companionship, personal care, mealtime encouragement, activities, mobility assistance, and accompaniment within the community.
Does an Aloma caregiver replace the facility’s staff?
No. Aloma caregivers supplement the services provided by the facility. They do not replace facility staff, nurses, physicians, therapists, or the facility’s required responsibilities.
What is in-facility care?
In-facility care provides additional one-on-one, non-medical support for a client living in assisted living, independent living, memory care, rehabilitation, or another approved residential setting.
Is light housekeeping a separate service or part of a care visit?
It is generally provided during a scheduled home care visit rather than booked as a standalone cleaning appointment. Housekeeping tasks are written into the care plan alongside personal care, companionship, or any of the other home care services already in place.
What is the difference between light housekeeping and a cleaning service?
Light housekeeping covers routine daily upkeep during a care visit. Deep cleaning, heavy lifting, moving furniture, ladder work, and outdoor work fall outside the scope of non-medical home care and would need a separate cleaning company.
Can housekeeping be done a specific way?
Yes. Preferences for products, routines, and how a home is kept can be documented in the care plan and reviewed during the initial consultation. A home should still feel like your loved one's home.
Does light housekeeping include any medical or nursing services?
No. Aloma Home Care provides non-medical home care. Skilled nursing, medical treatment, and emergency care must be provided by appropriately qualified professionals.
How is light housekeeping paid for?
Non-medical home care is typically covered through private pay, long-term care insurance, or VA benefits for those who qualify. Medicare and Medicaid are not accepted for these services. Payment options can be reviewed during a consultation.
